Creative Director at Isobar, Mark helps clients provide value to and engage with their customers via the Web and other digital channels. Mark believes that exceptionally designed customer experiences can be both efficient and satisfying, providing users not only with a way to get things done, but also with a meaningful context for those activities. From his first web site in 1996, Mark has led experience design projects for companies in various industries, including financial and professional services, retail (both B2C and B2B), and government. He has provided solutions for both small businesses and large corporations, including companies like Fidelity Investments, Lockheed Martin, Motorola Mobility, Lonza Group, and Hilton Worldwide. Mark received a B.A. in Architecture and graduated cum laude from Yale University.